Cookie Policy
Last updated: August 2026
This policy explains how Careiverse uses cookies and similar technologies when you visit our platform.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it. We also use similar technologies such as local storage and session storage.
2. Essential Cookies
These cookies are strictly necessary for the platform to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| session_token | Maintains your logged-in session | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
| next-auth.session | Authentication session management | 30 days |
3. Analytics Cookies
These cookies help us understand how visitors use our platform so we can improve it. Data is anonymised and aggregated.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga / _ga_* | Google Analytics — tracks page views, sessions, and user journeys | 2 years |
| _gid | Google Analytics — distinguishes users | 24 hours |
4. Preference Cookies
These cookies remember your settings and personalisation choices to improve your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| search_preferences | Remembers your search filters (care type, location radius) | 6 months |
| recent_searches | Stores your recent search queries for quick access | 30 days |
| theme_preference | Stores display preferences | 1 year |
5. Managing Cookies
You can manage your cookie preferences at any time:
- Browser settings: Most browsers allow you to block or delete cookies through their settings menu
- Analytics opt-out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on
- Platform settings: Logged-in users can manage preferences in their account settings
Please note that disabling essential cookies will prevent parts of the platform from functioning correctly.
6. Third-Party Cookies
Some third-party services embedded on our platform may set their own cookies. These include Trustpilot (for review widgets) and mapping services (for property location maps). These cookies are governed by the respective third party's privacy policy.
7. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated date.
8. Contact
If you have questions about our use of cookies, contact us at [email protected].